Users & Roles

What Is a Spark User?

A Spark User is an individual with their own unique username and password to access Spark. Your Spark User is separate from your profile at any particular school.

You can have a Spark User without being linked to a school, or your Spark User can be connected to one or more school profiles.

With your Spark User, you can:

• Access multiple schools: Manage or participate in multiple schools with different roles, such as owner, staff member, guardian, or student.
• Manage your account settings: Update your name, password, and profile picture.
• Access your records: View your form submissions, review past enrollment applications, and start a new application.

Managing Spark User Settings

You can view and edit your Spark User information, including your photo, name, login email, and password.

To do so,

1. Log in with your current login credentials.
2. In your Spark platform, click on the school's logo at the top of the left navigation bar.
3. Click My Spark User in the dropdown menu.
4. You will enter your user profile section.

If your account is connected to more than one Spark school, you’ll see a list of those schools when you first log in. From this page, you can access your user settings by clicking Spark User.

In your user settings, you can update your profile picture, name, and email address. To change your password, open the Password section. For security, changing your email or password will require entering a verification code sent to your email.

Roles

Each Spark User can have one or more profiles within Spark schools. Each profile is assigned a role based on the person's relationship to the school, such as owner, staff member, guardian, or student.

• Owners: Each school can have only one owner who has full control over the school. To transfer ownership, the new owner must be a staff member and Spark user. Contact the Spark team to request a transfer.
• Staff: Initially, all staff can see and edit anything in the school, but this can be modified to limit their access. Staff members who have full access are considered Admin. Staff members who are teachers can be given access to their classrooms only, where they can manage students, assignments, and other learning features. Access levels for staff can be customized according to their role in the school.
• Guardians: Guardians are linked to their guardian portal, allowing them to view their students' assignments, pay invoices, view announcements, and communicate with teachers and students. Guardians cannot create, edit, or submit assignments.
• Students: Students access assignments, chat with teachers, and submit work via their portal. They can have either school-managed or independent accounts.

Staff, Students, and Guardians can be linked to their portals through profile settings, with invitations sent via email or username.

To learn more about portals and how to give portal access, see Portals.