Managing Subscription

In this guide, you will learn

• The different Spark subscription plans and add-ons to chose from
• How to change your Spark subscription
• How to cancel your Spark subscription

Spark Subscriptions

Spark offers four subscription plans—Starter, Homeschool, Microschool, and Enterprise—each with personalized support and some with a free 30-day trial. Here’s a quick overview of each plan:

Starter:

• Price: $2.99/month
• Designed for up to 3 students
• Additional students: $1.49 each/month
• Includes an assignment planner, student submissions, one teacher/staff portal, and 10GB of storage
• Note: Student portals are not included

Homeschool:

• Price: $6.99/month
• Designed for homeschools with up to 3 students
• Additional students: $1.49 each/month
• Includes LMS features, including student portals, unlimited teacher/staff access, rewards, event calendar, terms, attendance, library, school chat, and 50GB of storage
• 30-day free trial included

Microschool:

• Price: $34.99/month
• Designed for up to 25 students
• Additional students: $1.49 each/month
• Includes all Spark LMS and SiS features available, 30,000 emails/month, and 200GB of storage
• 30-day free trial included

Enterprise:

• Price: Contact us
• Designed for larger schools with 100 students or more
• Additional students (over 100): $1.00 each/month
• Includes all Spark LMS and SiS features, 30,000 emails/month, and 500GB of storage
• Includes a 1-hour onboarding session, priority support, priority feature requests, and a dedicated account manager
• The plan can be customized and schools can apply for financial assistance

Add-ons

Enhance your Spark subscription with optional add-ons tailored to your school's needs.

Support Sessions – $50/hour
Get personalized help beyond the initial free demo. Ideal for in-depth guidance or troubleshooting.

Additional Storage – $15/month per 100GB
Expand your file storage capacity as your school grows.

Dedicated Account Manager – $150/month
Receive hands-on support from a dedicated Spark account manager who monitors your usage and ensures fast responses. Included in the Enterprise Plan.

Priority Support & Feature Requests – $170/month
Enjoy a 24–48 hour response time on support inquiries. Your feature requests will also move to the top of the list. Included in the Enterprise Plan.

Custom Data Transfer – Starting at $150
Let us handle student records, course imports, or other data migrations. Billed hourly at $50/hour, with a 3-hour minimum. Included in the Enterprise Plan.

Dedicated Infrastructure & Database – $200/month
Get a private server setup for increased stability, security, and performance—ideal for large or growing schools.

Changing Your Subscription

1. Go to School → Subscription.
2. Click Manage Billing Details.
3. Select Update Plan to switch plans or adjust your student count.

If certain features are unavailable, you may be using the Starter or Homeschool version. Upgrade by going to School → Subscription and selecting a new plan. Checkout is secure through Stripe, and you can cancel anytime.

To change to the Enterprise plan, contact Spark at hello@sparkschools.co.

Canceling Your Subscription

1. Navigate to School → Subscription.
2. Click Manage Billing Details.
3. Select Cancel Plan.
4. Confirm your cancellation by clicking Cancel Plan again and provide a reason if desired.